How local law shapes access
This page sets the legal frame for how we handle your account in Indonesia. We review eligibility, identity matches, and request history only as needed to keep records accurate and to answer disputes or correction requests. If a rule in your area differs from ours, the
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local rule takes priority, and access is available only where local law permits. Payment history from DANA, OVO, GoPay and QRIS is used as a reference point when we confirm a profile, but it is not treated as a public record. We keep retention periods practical:
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long enough for fraud checks, payment dispute questions, and audit trails, then we remove or archive data under our internal schedule. If you want a correction, restriction, or copy of your data, contact us from your registered account so we can verify the request before action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.