Reference

Privacy Policy for Indonesia Accounts

We keep our Privacy Policy focused on the details you actually share when you open an account, load DANA, OVO, GoPay, or QRIS, or ask support to check…

Account dataPayment recordsCookie useLocal law
bosswin168 Privacy Policy for Indonesia Accounts
REQUEST CHANNELS

Where to Send Privacy Requests

When you need a copy of your data, a correction, or a change request, we keep three contact paths open.

Live chat Open chat from the site and send your account email, registered phone, and the…
Email Send a message any time and include your username, the device you used, and…
Help form Use the form when you need a data copy, correction, or access question.
DATA HANDLING

How We Handle Your Data

We handle privacy in a small set of steps: collect only what is needed, protect the login session, and limit access to staff who need the record to do their job.

Data scope

We collect account details, contact fields, device type, IP address, and the payment reference linked to your DANA, OVO, GoPay, or QRIS activity. We use them for verification, support, and record keeping, not for unrelated use.

Cookie use

Cookies store your language choice, session state, and the pages you open in the lobby. On desktop or mobile, they help the site remember your session, and you can clear them in your browser at any time.

Account security

We use login checks, session timeouts, and device review to reduce account misuse. If a sign-in looks unusual, we may ask for a fresh verification step before we let you change sensitive settings.

Retention

We keep records only as long as needed for support, reconciliation, or legal duty. After that period, we remove, mask, or archive them so they are no longer used for day-to-day handling.

Your requests

You can ask to see, correct, or update your details by sending the account name, contact address, and a clear request. We will confirm what we can change once we check the record and local law.

Who replies

A privacy request is handled by the support team through live chat, email, or the form. We keep a written trail so you know what changed, when it changed, and why we kept or removed a record.

Privacy Questions You May Ask

These questions cover the points most people ask before they open an account: what we keep, how long we keep it, who can see it, and how to ask for a correction. If local law does not allow a request, we will say so clearly and explain the next step through the same support channels. That keeps your privacy request in one track, whether it starts from mobile or desktop.

We keep the account name, contact field, device type, IP address, login time, and the payment reference tied to your activity. We use those details for verification, security, and support, not for unrelated use.

We record the transaction reference and status from DANA, OVO, GoPay, or QRIS when you add funds or check a request. We do not keep more payment detail than we need for matching and audit.

Cookies remember your language, device, and session so you do not need to reset them each time. You can clear them in your browser, and the next visit will start with a fresh session.

We keep records only while they are needed for support, account checks, dispute handling, or legal duty. After that, we remove, mask, or archive them under our retention steps.

Yes. Send your account name, registered contact, and the detail you want changed through live chat, email, or the form. We will confirm the update once the account record is checked.

Use live chat, email, or the form and ask for the privacy team. We reply with the next step, any limits set by local law, and the record of what we changed.